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Official Compliance Document

Account & Security Policy

Guidelines on credential protection, region locking safeguards, multi-factor verification, and account recovery.

Effective: January 15, 2026
•
Last Updated: November 7, 2026
•Version 2.1

1. Account Creation Standards

Creating an account on GrowCartBD grants you access to an encrypted digital key vault, minor-unit financial ledger, and order history tracking. You are required to:

• Choose a strong, unique password consisting of at least 8 characters with a mix of uppercase letters, numbers, and symbols. • Maintain a secure, accessible email address for password resets and order notifications. • Never use shared or public email inboxes for your account credentials.

2. Region Locking Security Mechanism

GrowCartBD implements permanent country region locking:

• Upon registration, your selected region (Bangladesh, India, or International) is permanently bound to your user UID. • This ensures gateway routing security, prevents currency exchange exploitation, and complies with financial anti-money laundering (AML) frameworks. • Legitimate region change requests (e.g. permanent relocation) require administrative review via /account/settings.

3. Password Management & Recovery

• Change Password: You can change your password at any time via /account/settings. • Forgot Password: If you lose access to your password, use our secure reset portal at /forgot-password to receive an encrypted reset link via email. • Reset Token Validity: Password reset tokens expire within 1 hour and can only be used once.

4. Protecting Your Panel Keys

• Digital license keys stored under My Keys are encrypted using AES-256-GCM. • Never share your private panel key on public forums, Discord servers, or YouTube live chats. • Any key detected running on unauthorized simultaneous hardware will be terminated by automated anti-piracy algorithms.

5. Suspicious Activity & Account Lockout

• Multiple consecutive failed login attempts will trigger a temporary IP lockout to protect against brute force attacks. • If our system detects simultaneous logins from geographically distant IP addresses, account access may be restricted pending email verification.

Questions Regarding Our Legal Policies?

Our compliance team and gamer support agents are ready to assist you.

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